Frequently Asked Questions
What is a VA?
A VA is a virtual professional/independent contractor, not an employee. A VA offers services specific to their skill set to virtually any business/industry. To see how Desktop Deputy can help your business, visit the “Services” page!
What do you charge?
VA’s have different rates for different kinds of projects. Desktop Deputy has a complete pricing structure available. Visit the “Pricing” page!
How do I know if the VA is working if I cannot see them?
Your VA is a business owner and will treat your projects as if they are their very own projects. A VA has a huge stake in how they perform their work. If the VA doesn’t perform work, or satisfactory work, the VA’s reputation can be damaged. Therefore, VA’s are highly motivated to compete all projects in a timely and professional manor.
How do I know if the VA is working on MY work?
VA’s keep exceptional records, and upon request, can provide a task time-tracking sheet showing time spend on each project.
How can we exchange files?
There are many ways to exchange files:
Is my information secure?
Yes! VA’s take precautions to ensure that your information is secure by utilizing software programs that are installed on their computers that provide security from online hackers and virus attacks.
Is my information confidential?
Yes! All information is confidential and your VA should provide, or at least be willing to sign, a Non-disclosure agreement/confidentiality agreement to ensure confidentiality is maintained. At Desktop Deputy, I have a standard Non-disclosure agreement that is signed by all parties involved.
What is your turn-around time?
Each VA will have a different turn-around time, depending on work load, but will be able to provide an estimate prior to the start of any task. At Desktop Deputy, we have a standard turnaround time of 1-3 business days. For tasks requiring a quicker turnaround time, contact me!
Why Desktop Deputy?
At Desktop Deputy, I am committed to providing you the best experience I can in getting those tasks that you don’t have time for (or don’t care to do) DONE! You can be confident that with my experience, I will take charge and the end result will deserve a gold star (Or in Desktop Deputy’s case a gold badge)!
“At your service!”
A VA is a virtual professional/independent contractor, not an employee. A VA offers services specific to their skill set to virtually any business/industry. To see how Desktop Deputy can help your business, visit the “Services” page!
What do you charge?
VA’s have different rates for different kinds of projects. Desktop Deputy has a complete pricing structure available. Visit the “Pricing” page!
How do I know if the VA is working if I cannot see them?
Your VA is a business owner and will treat your projects as if they are their very own projects. A VA has a huge stake in how they perform their work. If the VA doesn’t perform work, or satisfactory work, the VA’s reputation can be damaged. Therefore, VA’s are highly motivated to compete all projects in a timely and professional manor.
How do I know if the VA is working on MY work?
VA’s keep exceptional records, and upon request, can provide a task time-tracking sheet showing time spend on each project.
How can we exchange files?
There are many ways to exchange files:
- Online Project Management Software
- Dropbox or Box.net
- Snail Mail
- Fax
Is my information secure?
Yes! VA’s take precautions to ensure that your information is secure by utilizing software programs that are installed on their computers that provide security from online hackers and virus attacks.
Is my information confidential?
Yes! All information is confidential and your VA should provide, or at least be willing to sign, a Non-disclosure agreement/confidentiality agreement to ensure confidentiality is maintained. At Desktop Deputy, I have a standard Non-disclosure agreement that is signed by all parties involved.
What is your turn-around time?
Each VA will have a different turn-around time, depending on work load, but will be able to provide an estimate prior to the start of any task. At Desktop Deputy, we have a standard turnaround time of 1-3 business days. For tasks requiring a quicker turnaround time, contact me!
Why Desktop Deputy?
At Desktop Deputy, I am committed to providing you the best experience I can in getting those tasks that you don’t have time for (or don’t care to do) DONE! You can be confident that with my experience, I will take charge and the end result will deserve a gold star (Or in Desktop Deputy’s case a gold badge)!
“At your service!”